Contact our team

CharredAndShuffled Guest Relations

Reach out to our hospitality professionals for enquiries, reservations, or event bookings. Our team is dedicated to timely, personalised assistance so every visit feels impeccably orchestrated from the very first message.

Reservations
+61 4 8165 3729
Guest relations
[email protected]

Book a table

Secure your next CharredAndShuffled experience

Reserve a table for an elevated a la carte lunch or dinner, a pre-theatre gathering, or an intimate celebration. Use our online reservation pathway or connect with our team to curate seating, timing, and special touches.

  • Reserve online via our dedicated booking page
  • Discuss dietary preferences, allergies, or menu guidance in advance
  • Request champagne on arrival, floral styling, or personalised menus
Book a table online

Poker night registration

Register for offline poker evenings

Express your interest in upcoming poker evenings and social tournaments designed purely for entertainment. Enjoy a sophisticated night of cards, conversation, and cinematic hospitality with colleagues, clients, or friends.

  • Curated poker evenings with premium dining and crafted cocktails
  • No real-money gambling – every game is for social enjoyment only
  • Ideal for team nights, networking, and relaxed corporate hosting
View poker experiences

Private functions & VIP events

Host a bespoke gathering

Transform CharredAndShuffled into the backdrop for birthdays, anniversaries, executive dinners, and bespoke poker-themed gatherings. Our team choreographs everything from menu design to pacing, so your event feels effortless and unforgettable.

  • Private dining rooms and semi-exclusive lounge zones
  • Tailored multi-course menus with matched wines and cocktails
  • Optional entertainment-focused poker tables hosted by our team
Explore private events

Refined contact form

Share your plans, preferences, or questions and our guest relations team will respond with a tailored recommendation. Whether you are reserving a table, registering for poker evenings, or designing a private event, we will curate options that match your occasion.

Personalised response

We aim to respond to all online enquiries within one business day.

Premium guidance

Receive curated suggestions for menus, timing, and guest flow.

Tell us how we can assist so your enquiry reaches the right specialist.

Australian mobile or landline number preferred.

Preferred time
Experience focus

By submitting this form you agree to our Privacy Policy and understand that all poker activities at CharredAndShuffled are purely for entertainment with no real-money gambling.

Preview confirmation page

Location & hours

Find CharredAndShuffled

Our premium Australian restaurant is designed as a luminous waterfront-inspired escape, seamlessly balancing fine dining with sophisticated, entertainment-focused poker evenings.

Address
Level 3, 18 Harbourview Esplanade
Sydney NSW 2000, Australia
A la carte dining hours
Tuesday – Thursday: 5:30pm – 10:00pm
Friday – Saturday: 12:00pm – 3:00pm, 5:30pm – late
Sunday: 12:00pm – 4:00pm
Monday: available for private events only
Poker evenings
Thursday: 7:30pm – 11:00pm
Saturday: 8:00pm – late
Poker activities are strictly entertainment only, with no real-money gambling.
Parking
Secure underground parking from 4:30pm with lift access; nearby street parking after 6:00pm subject to council signage.

How to reach us

Arrive effortlessly

  1. Ride share and private transfers

    Set your drop-off pin to “Harbourview Esplanade – North Pavilion”. Ask your driver to follow the porte-cochère signage to Level 3 guest arrivals.

  2. Public transport

    From Wynyard Station, follow the harbour exit and walk approximately 8 minutes along the waterfront promenade. Multiple bus routes stop within two minutes of our entrance.

  3. Landmarks

    Look for the sculpted champagne-metal canopy and uplighting at the main doors. CharredAndShuffled signage is softly illuminated above the glass façade.

  4. Accessibility

    Lift access is available from street level and car park. If you require additional mobility assistance, please note this in your enquiry and our team will be ready to welcome you on arrival.

Discover the lounge atmosphere

Direct support

Our attentive guest relations team is available by phone and email to answer questions, guide you through our menus, and accommodate dietary preferences or special requests.

For urgent same-day changes to your booking, please contact us by phone so we can assist in real time.

View our seasonal menu

Team contacts

Meet your hosts

Elena Hart

General Manager

Oversees the full CharredAndShuffled experience, from the dining room to our entertainment-focused poker lounge.

[email protected]

Marcus Quinn

Events & Partnerships Lead

Your contact for corporate dinners, networking events, and bespoke poker-themed social gatherings.

[email protected]

Sienna Brooks

Guest Relations Curator

Coordinates reservations, dietary requirements, and VIP touches for returning and first-time guests.

[email protected]

Frequently asked questions

Browse answers to common questions about logistics, services, poker evenings, bookings, and private functions. If you cannot find what you need, our team is just a message away.

All poker activities at CharredAndShuffled are designed purely for entertainment. There is no real-money gambling, no cash buy-ins, and no prizes of monetary value. Our focus is on social connection, hospitality, and a sophisticated, relaxed atmosphere.

For Friday and Saturday evenings, as well as key dates such as birthdays, anniversaries, and year-end celebrations, we recommend securing your reservation 2–4 weeks in advance. For large private functions and corporate events, please contact our events team as early as possible to secure your preferred date.

Yes. Our culinary team can accommodate a wide range of dietary needs, including vegetarian, vegan, gluten-free, dairy-free, and specific allergies. Please outline your requirements when you reserve or in the enquiry form so we can prepare an elegant, considered menu for every guest.

Minimum spends vary depending on the selected space, day of the week, and time of year. Our events team will recommend options that align with your guest numbers and style of event, outlining all minimums clearly so there are no surprises.

You can register a group by selecting “Poker night registration” in our enquiry form and including your preferred date, estimated number of guests, and any dining requirements. Our team will confirm availability, recommend arrival times, and outline the flow of the evening.

You can explore our dining and entertainment offering across the website, including the Experience page for an overview of the venue, the Menu page for seasonal highlights, and the Blog for stories, updates, and event features.

If you have a question that is not covered here, please share the details via our contact form or connect with our guest relations team directly. We are here to curate your next remarkable evening at CharredAndShuffled.

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