Cookie Policy

What are cookies?

Cookies are small text files that are placed on your device (such as your computer, tablet or smartphone) by your web browser when you visit a website. They are widely used to make websites work, to enable core functionality and to collect standard internet log information.

Cookies allow a website to recognise your device, remember your preferences and understand how you interact with different pages. On the CharredAndShuffled website, cookies help us present a seamless, cinematic browsing experience that reflects the same care and attention we bring to our contemporary Australian dining room and offline poker evenings.

Why we use cookies

We use cookies and similar technologies on https://charredandshuffled.com to support both the technical operation of our website and the delivery of our premium hospitality services. In particular, we use cookies to:

• Ensure site operation – to load pages correctly, route traffic securely and support the core features you rely on, such as table reservations, poker night registrations and private event enquiries.
• Enhance user experience – to provide smooth navigation, reduce repetitive data entry and keep your browsing journey consistent as you explore our Menu, Poker, Events and Lounge pages.
• Remember your preferences – to store choices such as preferred language, region and cookie consent settings so that your next visit feels familiar and personalised.
• Analyse website performance – to understand how guests discover and move through our website, which content resonates most and how effectively our calls-to-action encourage reservations and enquiries.
• Support secure reservations and event bookings – to help protect forms, detect potential misuse, and ensure that submissions for table bookings, poker evenings and private functions are processed safely and reliably.

We aim to use cookies in a way that balances a refined online experience with respect for your privacy and your ability to control how your data is used.

Types of cookies we use

We categorise the cookies used on the CharredAndShuffled website into the following groups:

• Strictly necessary cookies – essential for the operation of our website and the delivery of our core hospitality services.
• Performance and analytics cookies – help us measure how guests interact with the site, so we can refine the flow and optimise key pages.
• Functionality cookies – enable enhanced features such as remembering your preferences and tailoring content presentation.
• Third-party cookies – set by trusted partners who provide integrated services such as reservation tools, analytics and social media features.

Some of these cookies are session cookies, which expire when you close your browser, and others are persistent cookies, which remain on your device for a set period or until you delete them.

Strictly necessary cookies

Strictly necessary cookies are required for the CharredAndShuffled website to function correctly. Without these cookies, some essential features would not work, and you would not be able to enjoy the full experience of our online presence.

We use strictly necessary cookies to:

• Enable secure loading of pages and basic site navigation.
• Support our table reservation flows and manage form submissions for dining bookings.
• Facilitate event and poker night enquiries made via the Poker, Events and Contact Us pages.
• Maintain the integrity of online forms and help protect against fraudulent or malicious activity.
• Remember your cookie consent choices so that we respect your decisions on future visits.

Because these cookies are essential to providing the services you request, they cannot be switched off via our cookie banner. You can still manage or delete them in your browser settings, but certain features of the site may no longer function properly.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors engage with the CharredAndShuffled website. They provide aggregated insights that allow us to refine our online journey and maintain the same sense of ease and consideration you experience in our dining room.

Subject to your consent where required, we use performance and analytics cookies to:

• Measure traffic volumes, page popularity and navigation paths across sections such as Menu, Experience and Lounge.
• Evaluate the effectiveness of our calls-to-action, including prompts to reserve a table, book a private event or join a poker evening.
• Identify any friction points or broken experiences so we can maintain a smooth, cinematic browsing flow.
• Support capacity planning and optimise website performance during peak interest in seasonal menus or special events.

The information collected by these cookies is typically aggregated and does not directly identify you. You can choose to disable performance and analytics cookies without affecting your access to our core services.

Functionality cookies

Functionality cookies allow the CharredAndShuffled website to remember choices you make and provide enhanced, more personalised features. They help ensure your browsing experience feels as considered and comfortable as a visit to our waterfront-inspired dining spaces.

We use functionality cookies to:

• Remember your language and region preferences tailored to our Australian audience.
• Store your cookie consent and banner decisions so that we do not repeatedly ask for the same choices.
• Maintain certain form details where appropriate, to minimise repetitive typing for repeat guests.
• Customise the way content is presented, such as highlighting relevant poker evenings or events based on previous interactions.

If you disable functionality cookies, some personalisation features may no longer be available, and parts of the site may feel less tailored, but the core browsing and booking experience will still be accessible.

Third-party cookies

In addition to our own cookies, we may work with carefully selected third-party partners who set cookies on our website to provide specialised services that complement our hospitality offering.

Depending on how you use the site, third-party cookies may be set by:

• Reservation and booking platforms – to securely process table reservations, manage booking availability and confirm details for special events or private functions.
• Analytics providers – to help us understand how guests discover and navigate our site, and to refine our digital experience over time.
• Social media platforms – to enable social sharing features or to measure how our content performs when linked from social channels.
• Embedded content services – such as map providers used to display our location and support directions to the venue.

These third parties may use their cookies in accordance with their own privacy and cookie policies. We encourage you to review those policies directly for more detail on how they handle your information.

You can control the use of many third-party cookies via our cookie banner (where enabled) or by adjusting your browser settings, as described below.

Your cookie choices

You remain in control of how cookies are used while browsing https://charredandshuffled.com. You can manage, accept or decline cookies in several ways:

• Cookie banner – when you first visit our website, a cookie banner may appear to explain our use of cookies and to invite you to accept or customise your choices. You can adjust your preferences for non-essential cookies at any time using this interface, where available.
• Browser settings – most web browsers allow you to view, manage and delete cookies, or to block cookies from specific sites. The process varies between browsers, so please refer to your browser's help or support pages for guidance.
• Do Not Track and similar signals – depending on your browser and local regulations, we will respect applicable preferences where technically feasible and legally required.

Please note that declining certain categories of cookies (such as performance, analytics or functionality cookies) will not prevent you from accessing our website. However, some features may operate with reduced personalisation or efficiency. Disabling strictly necessary cookies via your browser may affect the stability or security of key functions, including reservation and enquiry forms.

Cookie duration and retention

Cookies used on the CharredAndShuffled website remain on your device for varying periods, depending on their purpose:

• Session cookies – exist only while your browser is open and are deleted automatically when you close it. These are commonly used for technical operations such as form submissions.
• Persistent cookies – remain on your device for a defined period or until you delete them. They are often used to remember your preferences or to produce long-term analytics insights.

We review our use of cookies and related technologies on a regular basis to ensure they remain aligned with our privacy commitments, regulatory obligations and the refined digital experience we aim to deliver. Where cookies are no longer necessary, they are removed or updated accordingly.

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our website, our hospitality services, applicable laws or the technologies we use. Any updates will be published on this page with a revised "Last updated" date.

For significant changes to the way we use cookies, we may also provide a more prominent notice, such as a refreshed cookie banner, on-site notification or direct communication where appropriate. We encourage you to review this Cookie Policy periodically to stay informed about how we support your privacy across every digital interaction.